Privacy policy
Last updated: September 28, 2026
This Privacy Policy explains how The Lace Sparrow Boutique ("we", "us") collects, uses and shares personal information when you visit thelacesparrow.com or make a purchase.
Information we collect
- Order and contact details: name, email, shipping and billing address, and order history when you check out, create an account, contact us or subscribe to our emails.
- Payment information: processed securely by Shopify Payments, PayPal and our other payment providers; we never store full card numbers.
- Device and usage data: IP address, browser, pages viewed and referring site, collected with cookies and similar tools.
How we use it
- To process, ship and support your orders, returns and exchanges.
- To answer your questions and sizing requests.
- To send marketing emails if you opt in — unsubscribe anytime.
- To keep our store secure, prevent fraud and improve the site.
Sharing
We share information only with service providers that help run our store — Shopify, payment processors, shipping carriers, and analytics and advertising partners such as Google and Meta. We do not sell your personal information.
Cookies
Cookies keep your cart working, remember preferences and help us understand site traffic. You can manage cookies in your browser settings.
Your rights
Depending on where you live, you may request access to, correction of, deletion of, or a copy of your personal information, and opt out of targeted advertising. California residents have these rights under the CCPA/CPRA, and residents of other states with consumer privacy laws have the rights those laws provide. Email support@thelacesparrow.com — we respond within 45 days and will not discriminate against you for making a request.
Retention & security
We keep order records as long as needed for tax, accounting and legal purposes and protect data with reasonable safeguards.
Children
Our site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy; the date above shows the latest version.
Contact
The Lace Sparrow Boutique
122 Market St, Rockwood, PA 15557, United States
Email: support@thelacesparrow.com
Hours: Tuesday–Thursday 11 AM – 6 PM · Friday 11 AM – 7 PM · Saturday 9 AM – 6 PM (ET) · Closed Sunday & Monday