Frequently asked questions
How much is shipping?
$5.95 flat rate in the U.S., free on orders of $75 or more. Orders ship in 1–2 business days and arrive 3–7 business days later. See our Shipping Policy.
What sizes do you carry?
Most styles come in XS to 3XL — check the size selector on each product page for that style.
How do I find my size?
Use the size guide below. Between sizes? Size up for a relaxed fit, or email us your usual size and the style name — we will tell you how it runs.
What is your return policy?
Unworn, unwashed items with tags can be returned within 30 days of delivery. Refunds go to your original payment method in 5–10 business days. See our Refund Policy.
Can I exchange for another size?
Yes — email us within 30 days and we will ship the new size once your return arrives (if in stock).
Do you ship internationally?
Not right now — U.S. addresses only, including APO/FPO/DPO.
How should I care for my dress?
Follow the care label. Most dresses do best on a cold, gentle wash and hanging to dry; linen softens with each wash, and satin, chiffon and sequins should be hand washed or dry cleaned.
How do I contact you?
Email support@thelacesparrow.com or use our contact page. We reply within 1 business day.
Size guide
| Size | US | Bust (in) | Waist (in) | Hip (in) |
|---|---|---|---|---|
| XS | 0–2 | 31–32 | 24–25 | 34–35 |
| S | 4–6 | 33–34 | 26–27 | 36–37 |
| M | 8–10 | 35–36 | 28–29 | 38–39 |
| L | 12–14 | 37–39 | 30–32 | 40–42 |
| XL | 16 | 40–42 | 33–35 | 43–45 |
| 2XL | 18 | 43–45 | 36–38 | 46–48 |
| 3XL | 20 | 46–48 | 39–41 | 49–51 |
General guide — measure your bust at the fullest point, waist at the narrowest, hip at the fullest.