Pre-Orders

Pre-Orders:

Please note that all pre-order items are items that we DO NOT have on hand. These items will be posted for you to claim and then will be ordered from the vendor once the order is officially closed. Pre-Orders have a delayed shipping time-frame due to the fact that the items are NOT on hand, so please be patient and we will update you along the way, if needed. Please understand it can take 30 to 45 business days (NOT INCLUDING WEEKENDS OR HOLIDAYS) for orders to be processed and shipped by the vendor(s). We also ask for your patience as we have 2 to 4 business days to process & ship the orders after we receive, & inspect them.

When purchasing a pre-order, your payment is due immediately using the website link available. When your item(s) is/are received by us, we will inspect them, package them and then get them ready to ship. You will receive an email with your orders tracking information soon after or a "ready for pick up" if you chose the local pick up. Our standard shipping rates apply to all pre-orders! $5 flat rate or free over $125! Local pick up items MUST be picked up with in 7 days of when order is ready. If the order(s) aren't picked up in this time frame, you will receive an invoice with a shipping charge PER ORDER, no matter the size of your purchases.

If in the event, the pre-ordered product does not arrive to us as described or arrives damaged you will be entitled to a full refund. Once an item makes it to you, if there is an issue you find, whether it be sizing or a defect, please refer to this link for our Return Policy!
https://thelacesparrow.com/pages/return-policy

Before placing your pre-order, please go to www.thelacesparrow.com and create an account with your email AND shipping address, if you have not already.

We will post last calls on posted pre-orders. Once pre-orders are closed, you can no longer claim items, however, if you are interested in an item and it is in stock, there is an option to have it dropshipped directly to you. No pick up option will be available with this option.

We thank you for your understanding and are excited to continue offering pre-orders for you on popular items!

If you have any questions or concerns, email us at thelacesparrow@gmail.com or message us on our business page.

**We reserve the right to change this information at any time. Changes become effective immediately.**